Terms of Service
Effective 28 September 2026
These terms are between you and Samantha Snowball, a sole trader trading as Something Vintage and operating Find Something Vintage (“we”, “us”). Contact support@something-vintage.co.uk or write to Find Something Vintage, The Old Cinema, Fishmarket Road, Rye, East Sussex, TN31 7LP, United Kingdom.
1. The service
Find Something Vintage analyses photographs and other clues to provide research guidance about objects, indicative selling ranges and optional tools for preparing eBay listings. You must be at least 18 and able to enter a contract.
2. Research is not authentication or valuation
Results are automated estimates, can be wrong and may confuse similar objects, reproductions or fakes. Confidence scores are not guarantees. Results are not professional authentication, appraisal, valuation, legal, tax or investment advice. Condition, provenance, locality and market timing can materially affect value. You must inspect the item, check the evidence and obtain specialist advice where the decision or potential loss is significant.
3. Your account
Keep your password secure, provide accurate information and notify us promptly of suspected unauthorised access. You are responsible for activity performed through your account unless the law says otherwise.
4. eBay integration
eBay integration is optional. You choose the selling price and must positively approve each submission. The app may create a real eBay listing scheduled to begin later, giving you time to inspect, amend or cancel it in your own eBay account. You remain responsible for the title, description, photographs, condition, price, postage, legal compliance and monitoring the listing before it starts.
eBay may charge fees or reject, delay, alter or remove a listing under its own terms. Find Something Vintage is not eBay, an auctioneer, your selling agent or a party to a sale. We do not guarantee that a listing will be accepted or begin at the displayed time.
5. Your content
You confirm that you may upload the photographs and information you provide and that they do not infringe another person’s rights. You grant us a limited licence to process them to provide and secure the service. If you save or confirm an item, you also permit us to use de-identified photographs and corrected facts in a moderated matching catalogue. Contact privacy@something-vintage.co.uk to object to future catalogue use.
6. Acceptable use
Do not upload unlawful or harmful material, personal documents or images of people; probe or bypass security; automate excessive requests; resell access; misuse third-party services; or use results to deceive buyers. We may limit or suspend access where reasonably necessary to protect users, providers or the service.
7. Plans, allowances and payment
The price, included searches, renewal period and trial allowance for a plan are shown before purchase. Failed internal requests are not intended to consume an allowance. Unless the purchase screen says otherwise, unused monthly searches do not roll over. App-store purchases are also governed by the relevant store’s billing and cancellation rules.
New accounts receive five free successful searches in total, not five per month. Each search may include up to four photographs. Monthly plans include 20, 50 or 100 searches per paid billing period, as selected at checkout; unused monthly allowance expires at renewal. Only subscribers on the active 100-search plan can buy top-ups, which add 50 searches per pack. Existing top-ups can be used on any active plan. Upgrades take effect immediately after payment: Google Play charges the prorated price difference for the remaining billing period and adds the extra allowance. Searches already used still count and the renewal date stays the same. Downgrades take effect at the next renewal; the current allowance remains until then. Purchased top-up balances carry forward without expiry but are frozen whenever subscription access is inactive. Resubscribing unlocks the remaining balance. Monthly searches are used before top-ups. Cancelling renewal preserves access until the paid period ends; it does not immediately freeze top-ups. Buying a top-up does not extend your subscription. Refunds and revoked purchases can remove the associated remaining credits. Deleting your app account does not cancel a Google Play subscription; cancel it in Google Play as well.
8. Cancellation
You may cancel renewal at any time through the place where you subscribed. If you ask us to begin a paid service during the statutory 14-day cancellation period, you expressly request immediate performance and may have to pay a proportionate amount for service already supplied if you then cancel. Your statutory rights are not affected. Digital content and app-store purchases may have additional rules explained at purchase.
9. Availability and changes
We aim to provide a reliable service but depend on external AI, search, eBay, hosting and network services. Maintenance, outages, rate limits and third-party changes can interrupt or alter features. We may make reasonable changes for security, law, provider compatibility or product improvement.
10. Liability
We do not exclude liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Subject to that, we are responsible only for loss that was a foreseeable result of our breach. We are not responsible for business losses, lost profit, missed sales, loss caused by relying on an automated identification or valuation, or changes you could reasonably have made during the scheduled-listing review period.
Where the law permits a financial cap, our aggregate liability relating to the service is limited to the fees you paid for it in the preceding 12 months. Nothing in this paragraph reduces rights that UK consumer law does not allow us to restrict.
11. Ending an account
You may request deletion through Account → Delete account. We may suspend or close an account for serious or repeated breach, security risk, non-payment or legal necessity. Terms that logically survive closure, including ownership, records and liability provisions, continue to apply.
12. Law
These terms are governed by the law of England and Wales. If you are a consumer elsewhere, you retain mandatory protections and may be able to bring proceedings in your home courts.
13. Contact and changes
Questions: support@something-vintage.co.uk. We may update these terms, and will give reasonable notice of material changes where required.