← Find Something Vintage

Privacy Policy

Effective 28 September 2026

Find Something Vintage is operated by Samantha Snowball, a sole trader trading as Something Vintage (“we”, “us”). We are the controller of the personal information described here.

Contact: privacy@something-vintage.co.uk
Correspondence address: Find Something Vintage, The Old Cinema, Fishmarket Road, Rye, East Sussex, TN31 7LP, United Kingdom.

Information we collect

• Account and access-request details, including your name, email address, username, password hash, chosen marketplace and account status.
• Photographs, optional clues and corrections you submit, and the research results produced from them.
• Usage, allowance, device, security and diagnostic records, including truncated or hashed network identifiers where appropriate.
• If you connect eBay: your eBay user identifier, encrypted authorisation tokens, marketplace, token expiry, listing details and your recorded approval to schedule a listing.
• Messages sent to support and purchase or subscription records supplied by an app store or payment provider. We do not receive your complete card details.

How and why we use it

We process information where necessary to provide your account, identify items, manage allowances, create an eBay listing you expressly approve, provide support and administer subscriptions. This is generally necessary to perform our contract with you.

We also use limited information for security, fraud prevention, fault diagnosis, service improvement and moderated catalogue matching where our legitimate interests apply. We use information to meet tax, accounting and legal duties where required by law. We will seek consent before sending optional marketing.

Photographs and research

Research photographs are transmitted to our private service and relevant research providers. Find Something Vintage does not retain the original research photograph after the request unless you choose to save or confirm the item. A non-reversible image fingerprint and research result may be cached to avoid duplicate charges and improve consistency.

If you save or confirm an item, its photographs and corrected facts may enter a moderated reference catalogue. Catalogue material is not displayed with your account identity. Do not upload photographs containing people, addresses, documents or other unnecessary personal information.

Who receives information

We use carefully selected hosting, email, security, AI and search providers to operate the service. These currently include Google services, SerpApi and Brave Search. If you use eBay integration, relevant photographs and listing details are sent to eBay. If you buy through Google Play, Google processes the payment. We receive purchase tokens, product and order identifiers and subscription status to verify your purchase and maintain your search balance. We may disclose information where legally required or to protect users and the service.

Some providers process information outside the UK. Where UK data protection law requires it, we rely on an adequacy decision or approved contractual safeguards.

Retention

• Unsuccessful or withdrawn access requests are normally removed within 12 months.
• Account data is kept while your account is active. After a verified deletion request, it is normally deleted or anonymised within 30 days; residual backup copies may persist for up to 90 days.
• eBay tokens are retained until disconnection, account deletion or expiry. Disconnecting eBay removes the stored tokens.
• Listing approvals, payment, tax and dispute records may be retained for up to six years where reasonably necessary.
• Confirmed catalogue photographs and facts may be retained while useful, but are separated from your account identity. You may object by contacting us.
• Routine security, usage and diagnostic records are normally retained for no more than 24 months unless needed to investigate abuse or a fault.

Security

We use access controls, encrypted connections, password hashing and encryption of stored eBay and Google Play purchase tokens. No internet service is completely risk-free; please use a unique password and protect access to your email and eBay account.

Account registration and recovery

For public accounts we store your verified email address, username, securely hashed password, chosen marketplace and the version of the terms accepted. We email verification and password-recovery links. Security records help limit repeated requests. Unverified registrations expire after 24 hours and are removed when registration is next processed; recovery links expire after 30 minutes. Existing tester accounts without a verified email should contact support for account recovery.

Cookies

The web app currently uses essential session and security cookies only. We do not currently use advertising or behavioural-tracking cookies.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent. Email privacy@something-vintage.co.uk. We may need to verify your identity. You may complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Children

The service and its eBay selling features are intended for people aged 18 or over.

Account deletion

You can start deletion from Account → Delete account, or read the account deletion instructions. Disconnecting eBay alone does not delete your Find Something Vintage account.

Changes

We may update this policy as the service changes. Material changes will be brought to account holders’ attention.